Order Issues

The Extended Download Service is an optional service offered by the payment processor – RegNow with additional cost. Once you purchase this service, you’ll be entitled to 2 year of re-download service for the very version of the product you purchased, which means the service provider will keep backup copy of the current version of the product you purchased, and allows you to download it from the link given to you at any time.

Do I have to purchase this "Extended Download Service"? What if I don’t purchase it?

The short answer is NO. please remove the service on your order page. Once you purchase Hopedot VOS, you can retrieve the download and registration information for the product you purchased for free. The only concern for you is that Hopedot VOS always keeps the latest version of the product on our server. If you only need to download the very version when you purchased at any time, then you can add this extended download service as a plus

We provide an electronic invoice for every purchase. After your order is  processed successfully, our payment platform will send you a confirmation mail. You can click the link of the invoice in the e-mail and print it by yourself.

If you lost the confirmation e-mail, please contact the payment platform directly.

http://www.regnow.com/faq.html

We accept Visa, MasterCard/Euro Card, Discover, American Express, Diner's Club, JCB, and check cards or ATM cards connected with one of the major credit card companies listed above. We also accept Bank/Wire Transfer, Check/Money Order, Fax - Credit Card, Invoice and PayPal.

You don't need to worry about that. Our payment platform is secure. REGNOW is the only payment platforms we are employing. It is branch of Digital River. During the whole process, SSL encryption is applied to protect all the data and information you provided for the order.